Returns & refunds

What can be returned

Unused parts and accessories in their original, unopened packaging, with the order number, within [To confirm: 10 or 14] days of pickup or delivery.

What cannot be returned

• Opened oils, fluids, chemicals, DEF and additives
• Electrical and electronic parts once installed or opened
• Special orders and parts ordered in for you
• Parts that have been installed, used or damaged after purchase

Fees and refunds

[To confirm: whether a restocking fee applies and how much, and who pays return shipping on delivered orders.] Refunds go back to the original payment method within 5 business days after we have received and checked the return. Delivery charges are not refunded unless the return is our mistake.

Defective parts

A part that fails under the manufacturer's warranty is handled with the manufacturer; bring the part and your order number and we will start the claim. A part that was wrong or defective when you received it is replaced or refunded in full, including delivery.

How to return

Call +1 908 821-8777 or write to us with your order number and the part. Returns are accepted at the counter in Linden, NJ, or by arrangement.